Help center

Get help with Clockspot, from first setup to everyday tasks.

Find step-by-step guidance for configuring your workspace, tracking time, managing schedules, reviewing reports, and preparing payroll.

Browse all help pages

Start here

  1. 01How Clockspot works
  2. 02Setting up your workspace
  3. 03Time entries
  4. 04Running payroll
Browse all 73 help pages

Browse help

Getting started

  1. How Clockspot works

    Follow a workday from employee clock-in through manager review, timesheet approval, reports, and payroll export so you can see how Clockspot's parts fit together.

  2. Glossary

    Look up plain-language definitions for the terms Clockspot uses across time tracking, schedules, reports, payroll preparation, and workspace setup.

  3. Signing in

    Sign in with the one-time link Clockspot sends to your email, without creating, remembering, or resetting a password.

  4. Creating your account

    Create a Clockspot workspace by starting a free trial and confirming the one-time email link, then continue to employee and time-tracking setup.

  5. Accepting your invitation

    Accept the invitation sent by your employer, confirm your email, and join the correct Clockspot workspace without creating a password.

  6. Setting up your workspace

    Work through the owner setup checklist, add billing for continued access, and put the remaining employee, policy, and clocking setup in a sensible order.

  7. Connecting Clockspot to assistants

    Connect your Clockspot account from a supported assistant, understand the permissions it requests, and confirm which workspace the assistant can access.

Troubleshooting

  1. Why payroll is not ready

    Use Payroll Readiness to identify the exact employees and records blocking payroll, fix each issue at its source, and rerun reports before exporting.

  2. Fixing missed or open clock-ins

    Find missing punches, open shifts, and incorrect time entries, then correct the source record so approvals and payroll reports update cleanly.

  3. Fixing an approved timesheet

    Safely reopen an approved timesheet by canceling approval, correcting the underlying entry, approving the period again, and rechecking payroll reports.

  5. Employee invite or access problems

    Diagnose why an employee cannot enter Clockspot by checking invitation status, archived records, roles, and clocking setup as separate access paths.

  6. Time off request or balance looks wrong

    Identify whether a time off problem belongs to the request, recorded entry, current balance, or accrual policy, then make the correction in the right place.

Clocking & time entries

  1. Clock

    Clock in and out for a shift, select a job when required, add useful notes, and see the status Clockspot records after each action.

  2. Timesheet

    Review the time entries in your current period, spot missing or incorrect details, and submit the complete timesheet to your manager for approval.

  3. Requesting a time entry edit

    Request a correction to a recorded time entry or break, explain what should change, and track the request until a manager reviews it.

  4. Time entries

    Review employee time by period, add or correct entries and breaks, and move accurate records through approval without losing their history.

  5. Who’s Working

    See each employee's current work status at a glance, including who is clocked in, on break, scheduled, on time off, or off duty.

  6. Edit Requests

    Review the original and requested time-entry details side by side, then approve or reject employee changes to shifts and breaks.

  7. Approvals

    Review submitted timesheets by employee and pay period, then approve accurate records, reject work that needs correction, or cancel an existing approval.

  8. Breaks & Lunches

    Create meal and rest break types, choose whether each one is paid, and configure automatic deductions when your policy calls for them.

  9. Clock Activity Map

    Plot employee clock-in and clock-out events on a map, inspect the underlying entry, and focus on locations that may need attention.

Scheduling

  1. Schedule

    Build and adjust a week of draft shifts with times, jobs, and notes, then publish the schedule so employees can see it.

  2. My Schedule

    Review your published weekly shifts in one place, including start and end times, assigned jobs, and notes from your manager.

Time off

  1. Time Off

    Check your available time off by type, choose the dates and hours you need, and submit a request for your manager to review.

  2. Time Off Requests

    Review employee time off requests with their dates, hours, notes, and available balance, then approve or reject each request.

  3. Time Off Entries

    Review recorded time off across employees, add or correct entries when needed, and archive records that should no longer remain active.

  4. Time Off Balances

    Review each employee's current balance by time off type, make a documented adjustment, and understand how the change affects available hours.

  5. Time Off Types

    Create vacation, sick, and other time off types; choose whether each is paid; and define how employees receive and carry their balances.

  6. How time off accruals work

    Understand how fixed grants and earned accruals add time, how caps limit balances, and how carryover changes what remains at renewal.

Reports

  1. How overtime works

    See how Clockspot applies your overtime rules to worked hours, separates each overtime tier, and presents the result in payroll reports.

  2. Running payroll

    Follow a repeatable payroll workflow from closing the pay period and resolving readiness issues through reviewing totals and exporting provider-ready numbers.

  3. Reports

    Choose the report that answers your hours, attendance, payroll, job-cost, time off, or clock-location question instead of searching through every export.

  4. Scheduled Reports

    Schedule recurring report exports by email, review the saved files Clockspot generates, and keep routine payroll or operations reporting on time.

  5. Daily Summary

    Review one day's workforce activity, including who is working, recorded versus scheduled hours, time off, and exceptions that may need attention.

  6. Attendance

    Review daily attendance by employee, including worked, absent, scheduled, time-off, and off days alongside the recorded in and out times.

  7. Breaks

    Audit recorded meal and rest breaks by employee, including their duration, paid status, and whether each break was entered or deducted automatically.

  8. Schedule vs Actual

    Compare completed scheduled shifts with recorded work to find missed shifts, early or late differences, and time worked without a schedule.

  9. Schedule Changes

    Review who changed published shifts, what changed, when, why, and which shifts changed together.

  10. Hours Summary

    Compare worked, regular, overtime, and time off hours by employee while keeping paid or unpaid time off separate from worked totals.

  11. Overtime

    Find employees approaching overtime before it happens, then review recorded overtime hours and the rule that placed time in each tier.

  12. Payroll Readiness

    Check payroll blockers and warnings by employee, follow the suggested cleanup action, and confirm the underlying time and pay records are ready.

  13. Payroll Summary

    Review each employee's worked hours, regular and overtime pay, time off, and incomplete payroll facts before sending totals to your provider.

  14. Timesheet Audit

    Audit direct edits and employee change requests with the original value, new value, person responsible, timestamp, and stated reason.

  15. Job Hours

    Break employee hours down by job or project, compare where time was spent, and use the totals for operations, billing, or payroll review.

  16. Labor Cost by Job

    Compare worked hours, straight-time pay, overtime premium, and total labor cost by job so you can see where payroll dollars went.

  17. Time Off Usage & Balances

    Find negative or unknown time off balances, then compare approved usage, pending requests, adjustments, and current availability for each employee.

  18. Verification Exceptions

    Review clock events that are missing expected GPS or network location, kiosk photo, or phone voice evidence and decide which exceptions need follow-up.

  19. Location Summary

    Compare worked hours, time entries, and employee headcount across clock locations to understand how activity is distributed between sites.

  20. Location Activity

    Review the recorded clock-in and clock-out location for every shift, with enough detail to investigate unexpected or missing site activity.

  21. Location Compliance

    Find time entries whose clock events are missing a recognized location or do not match the expected site, then focus follow-up on the exceptions.

  22. Location Coverage

    Compare where each employee recorded work by location and day so you can spot coverage patterns, site changes, and unexpected activity.

  23. Site Overview

    Scan each clock location's worked hours, time-entry volume, and employee activity before opening a site for more detailed review.

Notifications

  1. Notifications

    Catch up on recent Clockspot alerts and workspace activity, open the record behind a notification, and clear items you have finished reviewing.

  2. Notification Preferences

    Choose which Clockspot events should notify you, whether each alert arrives by email or SMS, and which channels you want to leave quiet.

Locations & devices

  1. Clock Locations

    Define each workplace and configure the GPS, IP address, browser, or caller ID signals Clockspot can use to recognize clock activity there.

  2. Kiosks

    Create and manage shared kiosk clocks on a tablet or computer, then give employees a simple screen where their own PIN records each clock event.

  3. Clocking in at a kiosk

    Use a shared kiosk to select your name, enter your PIN, choose any required job, and record a clock-in or clock-out.

  4. Phone clocking

    Set up employee phone clock IDs and PINs, share the dial-in number, and optionally restrict calls to approved workplace numbers.

  5. Clocking in by phone

    Call the phone-clock number, enter your employee phone ID and PIN, and follow the prompts to record a clock-in or clock-out.

Workspace setup

  1. Employees

    Invite employees, update their profile and employment details, archive people who have left, and handle access changes reserved for the workspace owner.

  2. Compensation

    Set an employee's pay type, hourly rate when applicable, exemption status, and pay schedule while preserving the effective-dated history behind payroll calculations.

  3. Payroll Export

    Create reusable payroll export profiles that map Clockspot hour and pay categories to the columns and codes your payroll provider expects.

  4. Roles & access

    Understand what employees, admins, and the workspace owner can see and change, then assign the narrowest role that fits each person's responsibilities.

  5. Custom fields

    Create custom fields for employee profiles or time entries, choose the kind of value each stores, and attach workspace-specific details to the right records.

  6. Jobs

    Create jobs for projects, clients, or tasks, assign them where needed, and use job-coded time to understand hours and labor costs.

  7. Company

    Update the company image, name, time zone, locale, currency, and address so the workspace uses the right business and display defaults.

  8. Time Tracking Settings

    Use this map of Clockspot settings to find the page that controls clock-ins, workweeks, overtime, jobs, time off, locations, kiosks, or phone clocking.

  9. Workweek

    Choose the day your workweek begins and understand how that seven-day boundary groups schedules, timesheets, reports, and overtime calculations.

  10. Timesheet Settings

    Configure required time-entry details, unrecognized-location handling, clock rounding, schedule-based clock-in restrictions, and alerts for missed scheduled shifts.

  11. Overtime Settings

    Set the daily, weekly, or consecutive-day thresholds, pay multipliers, and advance alerts Clockspot uses to classify and report overtime hours.

Account & billing

  1. My Profile

    Update your name and contact information, choose your personal display preferences, and keep the details associated with your Clockspot sign-in current.

  2. Billing

    Review the workspace subscription, update the payment method, inspect past invoices, and see the billing details that determine continued access.

Employee time clock software for small businesses. Used in 72 countries and all 50 states since 2007.

Start free trial

Time clock solutions

Find the pages closest to where your employees work, how they clock in, or what you need to track.

© 2026 Clockspot