Alerts & Reminders

What this page controls

Alerts & Reminders controls when Clockspot creates automatic notifications for this workspace. These settings are shared across the workspace. Each person controls additional Email and SMS delivery for their own account in Notification Preferences.

In-app notifications are always recorded for the people who should receive them.

Clocking reminders

Turn on Remind employees to clock out after a set number of hours to notify an employee once they have been clocked in for the selected number of hours. Remind after offers waits from 1 to 24 hours after clock-in. This reminder does not require a published shift.

Shift reminders and attendance

These settings use shifts published on Schedule:

• Remind employees about upcoming shifts sends a notice 1, 2, 4, 8, 12, or 24 hours before each published shift.
• Remind employees to clock in sends a separate clock-in reminder At shift start, or 5, 10, 15, or 30 minutes before start. Clockspot skips it when the employee is already clocked in.
• Remind employees to clock out after a scheduled shift ends notifies an employee after a published shift ends when they are still clocked in from before the scheduled end. Remind after sets how long Clockspot waits after the shift ends.
• Alert on missed shifts notifies Administrators when a published shift starts and the employee has not clocked in. Alert after sets the wait from At shift start through 60 minutes after start.

Each shift alerts at most once while it is underway. Moving an alerted shift to a new time resets it, so missing the new time can create another alert.

Work Site alerts

Work Site alerts monitor actual clock-ins at a physical place without requiring a schedule or a specific assigned employee.

Set them from Settings > Work Sites. Open a Work Site's menu and choose Work Site alerts. Opening coverage alerts when no one clocks in by the expected time. Daily labor alerts after combined paid time across all employees and clock-ins at the site reaches the amount set for that weekday. Each weekday can have its own value, and the site can use the workspace time zone or its own time zone.

Choose whether to alert every Owner and Administrator who can manage all employees or only specific people responsible for that site. The same recipient choice applies to both Work Site alerts.

See Work Sites for setup steps and attribution requirements.

Timesheet reminders

Turn on Remind employees to submit timesheets to notify employees once when their most recently completed workweek contains recorded time, has no open entry, and is still unsubmitted. Remind after controls how long Clockspot waits after the workweek closes.

Turn on Remind reviewers about submitted timesheets to notify Administrators and the Owner once when a submitted timesheet is still waiting for review. Its Remind after setting starts when the employee submits the timesheet.

Overtime alerts

Overtime alerts use the current rules from Overtime Rules:

• Projected overtime alerts when worked time plus the remaining parts of published shifts is expected to cross a weekly, daily, or seventh-day rule.
• Approaching weekly overtime alerts when worked time enters the selected warning window before a weekly rule. Alert before sets that warning window.
• Entered overtime alerts after worked time crosses any configured rule.

Alerts go to the Owner and Administrators in Clockspot. Hours aggregate across locations for each employee. Time off does not count as worked time. Projected alerts use published shifts. Draft shifts can show an advisory overtime warning on Schedule, but they do not create projected alerts.

Break reminders

Break start and return reminders stay with each break type because their timing belongs to that break policy. Configure them in Breaks & Lunches.