Why pay, overtime, or gross pay looks wrong

Start with Payroll Summary

Open Payroll Summary, choose the date range and employee, and check the employee row.

Rows marked Needs review have payroll facts that Clockspot could not fully complete. Open the row details and read the listed issue before changing settings.

Check hours before pay

Gross pay depends on the records in the period. Before changing pay settings, confirm:

• Time entries have the right in times, out times, dates, and jobs.
• Open or missed clock-ins have been fixed.
• Approved paid time off is recorded correctly.
• Archived entries are not expected to count.
• The selected date range matches the payroll period.

Use Payroll Readiness first when you are not sure whether the period is clean.

Check employee pay

Open Compensation for the employee. Confirm the pay type, hourly rate when applicable, exemption status, and pay schedule.

If Payroll Summary shows Open employee payroll, use that action to go straight to the employee's pay setup.

Check job pay

Open Jobs when the employee's hours are assigned to jobs. A job can have its own hourly rate, or it can be left blank to use the employee's rate. Jobs also have an overtime-eligible setting that affects how those job hours are treated in overtime reports.

If Payroll Summary shows Open Jobs, review the job used on the affected time entries.

Check overtime settings

Open Overtime Settings to review the current preset and rules. Then use Overtime or Hours Summary to see how hours were classified for the period.

Clockspot reports use the settings saved in your workspace. If you are unsure which rules should apply, confirm the policy before changing settings.