Account & billing

Billing

Review your subscription, payment method, and invoices.

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Clockspot Billing screen. Review your subscription, payment method, and invoices.
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Subscription

The Subscription section shows:

  • StatusFree trial during the trial, Active once you're paying, Past due — payment required after a charge fails, or Inactive — trial expired when the trial ends without a payment method.
  • Trial ends — the date your trial expires, with the number of days remaining (shown only during the trial).
  • Price — what the workspace pays each month: a monthly minimum that covers your owner account and first employee, plus a flat rate for each additional employee.

Payment method

Add a card with Add payment method, or Replace the one on file. Card details are entered in a secure Stripe form; Clockspot never sees or stores the full card number.

Remove takes the card off file. With no card available for a future charge, the workspace can move to Past due.

Invoices

The Invoices section lists every billing period under Period, with its Amount and StatusPaid, Failed, or Pending.

Common questions

My trial is about to end and I haven't added a card.

Add one before the trial ends if you want the workspace to stay active after the trial.

A charge failed.

The subscription status shows Past due. Replace the payment method so the workspace has a valid card on file.

Why am I being charged this much this month?

The monthly price scales with how many people you have: a minimum that covers your owner account and first employee, plus a flat rate per additional employee. If the amount looks high, review who's listed on the Employees page and remove anyone who shouldn't be billed.

Related

See all help pages →