Moving from Clockapp.com to the new Clockspot
Preview what will move from your Clockapp.com account, import your active setup into a new workspace, and check the result.
Guided tour 3:15
Move your account to the new Clockspot
Preview what will move from your Clockapp.com account, see what starts fresh, and import your active setup into a new Clockspot workspace with a 30-day free trial.
Transcript
- 0:00Move your Clockapp.com account to the new Clockspot
- If your business uses Clockapp.com, you can move to the new Clockspot without setting everything up again. Clockspot checks the active users, job codes, clockspots, and absence balances in your current account, shows you what will move and what will start fresh, and imports only when you approve. Your Clockapp.com account stays open the whole time, so you can take a look and decide later. Only the administrator who created the account can start the move. When your account is ready, a card like this appears beside the calendar on your Timesheet page. To start, choose See what’s new.
- 0:37See your own account before anything moves
- See what’s new opens the New Clockspot page, which is also listed under Settings. It explains what is different and answers the questions owners ask before deciding. At the bottom, choose Open my private preview to see your own account.
- 0:53Know what moves and what starts fresh
- Clockspot opens a private preview of your account. This page is read-only. Nothing has moved yet, and the link expires on its own after thirty minutes. The top shows which account this preview is for and that it is ready to import. If something must be fixed first, this badge shows it, and you cannot import until it is fixed. These four counts are the active users, job codes, clockspots, and absence types that will move. The new Clockspot calls them employees, jobs, clock locations, and time-off types. Below them, Review these settings lists what will change or start fresh. Here, two job codes share a name, so the second will include its code and both stay distinct, and pay rates are not imported, so you enter them after the move.
- 1:40One approval creates your workspace and trial
- When you are ready, choose Import and start 30-day trial. Clockspot creates your new workspace, your company's account in the new Clockspot, from the active setup above. It signs you in and starts your free trial. Your Clockapp.com account and its history stay exactly as they were. The page lists what to check next: employee names, roles, and pay details; jobs, clock locations, balances, and policies; then a test with one manager or employee before you invite the rest of your team. Choose Open imported workspace.
- 2:14Your people, jobs, and clockspots are already in place
- This is your new Clockspot workspace, signed in as the owner. Your business name and time zone are already set. To see the imported users, select Manage employees and invitations. Everyone active in your Clockapp.com account is listed with the same roles: the owner, an administrator, and the employees. To check jobs, open Settings from the menu on the left, then Jobs. Every active job code is here as a job, with its code and phone code. The duplicate name from the preview now includes its code, so the two stay distinct. Back in Settings, Phone Clocking shows the office phone number from your clockspots as an approved phone number. Pay rates do not move, so enter them under Employee Pay before your first payroll.
- 3:00Move on your own schedule
- Your setup is already in place: your people, your jobs, and your clockspots. Invite your team when you are ready. Until then, your Clockapp.com account stays open and works as before.
Moving is optional. Your Clockapp.com account keeps working during and after the move, so you can look at your own preview and decide later.
Who can start the move
Only the administrator who created the Clockapp.com account. When the move is available for your account, a New Clockspot card appears beside the calendar on your Timesheet page after you sign in, and the same card sits at the top of Settings › My subscription.
Preview your account
- Sign in to your company address on Clockapp.com as that administrator.
- Choose See what's new on the card, or open Settings, then New Clockspot.
- At the bottom of the page, choose Open my private preview.
Clockspot opens a private preview of your account. The preview is read-only: nothing has moved yet, and the private link expires on its own after 30 minutes. The top of the page shows which account the preview is for and whether it is ready to import. If something must be fixed in Clockapp.com first, the page says so, and you cannot import until it is fixed.
The four counts are the active users, job codes, clockspots, and absence types that will move. The new Clockspot calls them employees, jobs, clock locations, and time-off types. Review these settings in your new workspace lists what will change or start fresh, for example:
- Two job codes with the same name are kept apart by adding the code to one of them.
- Pay rates are not imported, because Clockapp.com has no pay schedules. Enter each person's pay under Employee Pay after the import.
- Phone and kiosk PINs are reset for security.
- Clockspots that identify a specific computer are not moved; approve those browsers again in the new workspace.
Past timesheets, payroll history, messages, files, timers, and inactive users stay in Clockapp.com.
Import your setup
Choose Import and start 30-day trial. Clockspot creates your new workspace, which is your company's account in the new Clockspot, from the active setup shown in the preview. It signs you in as the owner and starts a 30-day free trial. Your Clockapp.com account and its history stay exactly as they were.
The page then lists what to check next. Choose Open imported workspace to go to your new workspace.
Check the imported setup
- Your business name and time zone are already set.
- Employees lists everyone who was active in your Clockapp.com account, with the same roles: the owner, any administrators, and the employees.
- Jobs shows every job code as a job, with its code and phone code.
- Phone Clocking lists your phone-number clockspots as approved phone numbers, and Clock-in Verification lists your network clockspots as approved internet connections.
- Employee Pay is where you enter each person's pay type and rate, which do not move.
Passwords, PINs, and device approvals start fresh in the new workspace. When you are ready, invite your employees so they can sign in. Until then, your Clockapp.com account stays open and works as before.
Common questions
- Do I have to move?
No. Clockapp.com keeps working, and nothing changes unless you decide to import. You can open the preview as many times as you like.
- What happens to my Clockapp.com account after I import?
It stays open with its history, so you can run both side by side while your team switches.
- Will my employees be contacted?
Not by the preview or the import. Employees hear from Clockspot only when you invite them from the new workspace.
- Can I import twice?
No. If you choose Open my private preview again after importing, Clockspot signs you back in to the workspace it already created instead of importing again.
Clockspot keeps clock-ins, corrections, approvals, and payroll-ready hours connected so owners and managers can review the workweek before payroll.
Want to simplify how your employees track time? See how Clockspot works.