Getting started

Clockapp.com and Clockspot.com

Your login page for the classic Clockspot app is on Clockapp.com, not Clockspot.com. Each company has its own Clockapp.com login address.

Sign in to your Clockapp.com account

  1. Use your company's dedicated Clockapp.com address. It usually looks like https://your-company.clockapp.com.
  2. Replace your-company with the login name your business chose when the account was created.
  3. Do not add www, and do not use Clockspot.com for this account.
  4. When you see your company login page, sign in with your Clockapp.com user name and password.

Some Clockapp.com accounts show an employee list first; choose your name and enter your password. Other accounts show a user name and password form. If you cannot remember your password, use Forgot password? on your company login page.

What changed

Clockspot.com is now the new Clockspot website and the new Clockspot app. It is not the login page for classic Clockapp.com accounts.

The classic app did not go away. It runs on Clockapp.com, and your company keeps its own .clockapp.com address. The classic Clockapp.com account and the new Clockspot.com app are separate, with separate logins.

Clockapp.com, Clockspot.app, and Clockspot.com

  • Clockapp.com is the classic Clockspot app. Company login pages look like https://your-company.clockapp.com.
  • Clockspot.app is a separate older Clockspot app. Company login pages look like https://your-company.clockspot.app.
  • Clockspot.com is the new Clockspot website and new Clockspot app.

These are separate login places. If your Clockapp.com user name and password do not work on Clockspot.com, that does not mean your classic account is gone. It usually means you are on the wrong domain.

What is different in the Clockspot.com app

The new Clockspot.com app is a separate, rebuilt version of Clockspot. It does not use your Clockapp.com login, and creating a new Clockspot.com account does not open your classic Clockapp.com records. You do not have to move to it, but here is what it includes if you want to look.

  • Clock-in options. Employees can clock in from their own account, from a shared kiosk screen with a PIN, or by phone. You can also limit clock-ins by GPS location, IP address, or registered device.
  • Verification and location review. A shared kiosk can take a photo at each clock-in and clock-out, and Clockspot includes reports for missing location, photo, or phone voice evidence.
  • Timesheets, corrections, and payroll readiness. Employees review and submit hours, managers approve timesheets and edit requests, and Payroll Readiness points out blockers before you rely on payroll totals.
  • Time off. Set up time off types, accrual rules, and balances, then handle requests and approvals in one place.
  • Jobs and labor costing. Track hours against jobs or projects, set per-job pay rates, and review job hours or labor cost by job.
  • Reports and scheduled exports. Attendance, hours, overtime, time off, payroll, job, audit, verification, and location reports live under Reports. Scheduled Reports can email recurring report exports or saved payroll export profiles.
  • People and pay. Manage employee profiles and roles, and keep each person's pay and pay history on one Compensation page.
  • Connections. Connect Clockspot to an assistant or generate API keys for other tools.
  • Current help. The help center includes setup pages and troubleshooting pages for payroll readiness, missed clock-ins, approved timesheets, pay totals, access problems, and time off balances.

To see how these work, start with how Clockspot works.

Benefits of switching

Switching is optional, and there is no deadline. If Clockapp.com already does what you need, there is no reason to change.

The practical benefits are easier clock-in rollout, stronger review before payroll, deeper job and location reporting, scheduled report emails, and connection options for assistant clients, API keys, and other integrations. The new help center also makes setup and troubleshooting easier to answer without guessing from old product behavior.

To talk through moving an existing business, contact support. To try the new app with a fresh workspace, start at Creating your account.

If employees ask where to go

Give employees the exact company login address, not just "Clockspot."

Use this format:

https://your-company.clockapp.com

There should be no www before the company name.

Common questions

Where is my old Clockapp.com login page?

Go to your company's dedicated address, such as https://your-company.clockapp.com. Clockspot.com is the new website, not the classic Clockapp.com company login page.

Should I use www.clockapp.com?

No. Use your company subdomain, such as https://your-company.clockapp.com. The www address is not your company's login page.

Is Clockapp.com the same as Clockspot.app?

No. Clockapp.com is the classic app. Clockspot.app is a separate older Clockspot app. Clockspot.com is the new website and new app.

Can employees keep using Clockapp.com?

Yes. If your business still uses Clockapp.com, employees should keep using the company .clockapp.com login address unless you decide to move them elsewhere.

Can an assistant connect to our Clockapp.com account?

Assistant connections are for the new Clockspot.com app. Keep using your company .clockapp.com address for your classic Clockapp.com account.