Clockapp.com and Clockspot.com
Find your company's classic Clockspot login on Clockapp.com and understand why its company-specific address is different from Clockspot.com.
Guided tour 3:13
What you get in the new Clockspot
A first look at what the new Clockspot adds for a Clockapp.com administrator: the iPhone app, ChatGPT, the clock-in map, QuickBooks, schedules, and end-of-shift checklists, shown on a sample company.
Transcript
- 0:00A first look at the new Clockspot
- Clockspot has been rebuilt from the ground up. The basics are the same as in Clockapp.com. Employees clock in and out. You check their timesheets, and you run payroll reports. And there are new things it can do. In this video, we will look at the iPhone app, ChatGPT, the clock-in map, QuickBooks, schedules, and end-of-shift checklists, on a sample company. Let's start with the iPhone app.
- 0:27Employees clock in from an app
- Employees can use the Clockspot app on their iPhone. They clock in and out in the app, and they can see their schedule. They do not need to open a website. Their hours are recorded in your account, the same as from a computer. Now let's see the rest on a computer.
- 0:43Answers about your team, in plain words
- You can ask ChatGPT questions about your team's hours. Open Settings from the menu on the left, then choose ChatGPT, and connect your account once. After that, you can type a question like "Who is clocked in right now?" or "Copy last week's schedule to this week." ChatGPT answers with your own Clockspot data. You can also ask it to correct a time entry.
- 1:07Know where each shift started
- Open Clock Map from Time & Attendance. It shows a pin for each clock-in. Select a pin to see who clocked in, when, and how accurate the location was. If an employee clocks in away from a place you approved, Clockspot marks it. You can warn the employee, or block that clock-in. So you know where each shift started, without asking.
- 1:28Approved hours go to QuickBooks without retyping
- If you use QuickBooks Online for payroll, open Settings, then QuickBooks Online, and connect your QuickBooks company. Tell Clockspot which QuickBooks employee each person is. You do this once. After you approve a pay period, select Send, and each approved shift appears in QuickBooks. You do not type the hours again.
- 1:49Fill the week before it starts
- Open Schedule from Time & Attendance. It shows one employee per row and one day per column. Add a shift for an employee, or an open shift, which is a shift no one is assigned to yet. Employees see their shifts on their phone, and they can ask for an open shift. Clockspot shows you their requests, and which days still need someone. So you can fill the week before it starts.
- 2:13Know what happened on site
- Open Work Checklists from Time & Attendance. A checklist is a short list of questions employees answer when they clock out, like "Floors vacuumed and spot mopped" or "Lights off and doors locked." You write the questions once, for a job or for the place where the work happens. When an employee marks a problem, it is listed at the top of this page, and Clockspot emails you. So you know what happened on site, without being there.
- 2:39See your own account in the new Clockspot
- That is a first look at the new Clockspot. There is more, like phone clocking, which is included in the monthly price, messages employees see when they clock in, and notes they leave for the next shift. You can read about all of it on the New Clockspot page, under Settings in Clockapp.com. When you move, your users, job codes, clockspots, and absence balances are set up for you, and your Clockapp.com account stays open. To see your own account, choose Open my private preview at the bottom of that page.
Sign in to your Clockapp.com account
- Use your company's dedicated Clockapp.com address. It usually looks like
https://your-company.clockapp.com. - Replace
your-companywith the login name your business chose when the account was created. - Do not add
www, and do not use Clockspot.com for this account. - When you see your company login page, sign in with your Clockapp.com user name and password.
Some Clockapp.com accounts show an employee list first; choose your name and enter your password. Other accounts show a user name and password form. If you cannot remember your password, use Forgot password? on your company login page.
What changed
Clockspot.com is now the new Clockspot website and the new Clockspot app. It is not the login page for classic Clockapp.com accounts.
The classic app did not go away. It runs on Clockapp.com, and your company keeps its own .clockapp.com address. The classic Clockapp.com account and the new Clockspot.com app are separate, with separate logins.
Clockapp.com, Clockspot.app, and Clockspot.com
- Clockapp.com is the classic Clockspot app. Company login pages look like
https://your-company.clockapp.com. - Clockspot.app is a separate older Clockspot app. Company login pages look like
https://your-company.clockspot.app. - Clockspot.com is the new Clockspot website and new Clockspot app.
These are separate login places. If your Clockapp.com user name and password do not work on Clockspot.com, that does not mean your classic account is gone. It usually means you are on the wrong domain.
What is different in the Clockspot.com app
The new Clockspot.com app is a separate, rebuilt version of Clockspot. It does not use your Clockapp.com login, and creating a new Clockspot.com account does not open your classic Clockapp.com records. You do not have to move to it, but here is what it includes if you want to look.
- Clock-in options. Employees can clock in from their own account, from a shared kiosk screen with a PIN, or by phone. You can also limit clock-ins by GPS location, IP address, or registered device.
- Verification and location review. A shared kiosk can take a photo at each clock-in and clock-out, and Clockspot includes reports for missing location, photo, or phone voice evidence.
- Timesheets, corrections, and payroll readiness. Employees review and submit hours, managers approve timesheets and edit requests, and Payroll Readiness points out blockers before you rely on payroll totals.
- Time off. Set up time off types, accrual rules, and balances, then handle requests and approvals in one place.
- Jobs and labor costing. Track what employee time was for, set per-Job pay rates, and review Job hours or labor cost by Job.
- Reports and scheduled exports. Attendance, hours, overtime, time off, payroll, job, audit, verification, and Work Site reports live under Reports. Scheduled Reports can email recurring report exports or saved payroll export profiles.
- People and pay. Manage employee profiles and access levels, and keep each person's pay and pay history on one Employee Pay page.
- ChatGPT connection. Connect Clockspot to ChatGPT and review the access it requests.
- Current help. The help center includes setup pages and troubleshooting pages for payroll readiness, missed clock-ins, approved timesheets, pay totals, access problems, and time off balances.
To see how these work, start with how Clockspot works.
Benefits of switching
Switching is optional, and there is no deadline. If Clockapp.com already does what you need, there is no reason to change.
The practical benefits are easier clock-in rollout, stronger review before payroll, deeper job and Work Site reporting, scheduled report emails, and the ChatGPT connection. The new help center also makes setup and troubleshooting easier to answer without guessing from old product behavior.
Phone clocking is included in the monthly price, with no separate charge per phone clock. Employees call a different number in the new Clockspot, 1 (650) 900-2015, which is also shown at the top of the Phone Clocking page with a Copy number button.
To talk through moving an existing business, contact support. To try the new app with a fresh workspace, start at Creating your account.
If employees ask where to go
Give employees the exact company login address, not just "Clockspot."
Use this format:
https://your-company.clockapp.com
There should be no www before the company name.
Common questions
- Where is my old Clockapp.com login page?
Go to your company's dedicated address, such as
https://your-company.clockapp.com. Clockspot.com is the new website, not the classic Clockapp.com company login page.- Should I use www.clockapp.com?
No. Use your company subdomain, such as
https://your-company.clockapp.com. Thewwwaddress is not your company's login page.- Is Clockapp.com the same as Clockspot.app?
No. Clockapp.com is the classic app. Clockspot.app is a separate older Clockspot app. Clockspot.com is the new website and new app.
- Can employees keep using Clockapp.com?
Yes. If your business still uses Clockapp.com, employees should keep using the company
.clockapp.comlogin address unless you decide to move them elsewhere.- Does phone clocking cost extra in the new Clockspot?
No. Phone clocking is included in the monthly price, with no separate charge per phone clock. Employees call 1 (650) 900-2015, a different number from the one they use on Clockapp.com, and it is shown at the top of the Phone Clocking page.
- Can an assistant connect to our Clockapp.com account?
Assistant connections are for the new Clockspot.com app. Keep using your company
.clockapp.comaddress for your classic Clockapp.com account.
Clockspot keeps clock-ins, corrections, approvals, and payroll-ready hours connected so owners and managers can review the workweek before payroll.
Want to simplify how your employees track time? See how Clockspot works.