On-Call Pay Rules: When Standby Time Is Compensable

Fact Check: On-Call Pay Rules: When Standby Time Is Compensable

Verified
25
Partial
2
Issue
0
Outdated
0
Unverifiable
0
Partial May 25, 2026How we fact-check

Summary

27 verifiable claims checked across the federal Part 785 framework (§§785.16, 785.17, 785.21, 785.22), the FLSA regular-rate regulations (§§778.115, 778.208, 778.209), the hospital and public-safety overtime rules (§207(j), §778.601, §207(k), and 29 CFR Part 553), the foundational Supreme Court cases (Skidmore, Armour, Mt. Clemens, Tyson Foods), the federal benchmark Berry v. County of Sonoma, the California Mendiola and Troester rules, and the state-by-state hours-worked statutes or agency guidance for California, New York, Washington, Oregon, Texas, and Massachusetts.

Most claims are verified against primary law or government sources. A few are intentionally framed as practical guidance rather than hard rules: Texas follows federal on-call guidance closely, California wage orders are summarized through the "subject to control" doctrine rather than quoted in full, and on-call software logs are discussed as evidence employers should expect to exist rather than as a separate legal rule. No claims were rejected.

Statutory / regulatory

17 claims

29 CFR §785.17 establishes the federal on-call rule — on-premises (or close enough that the employee can't use the time effectively for personal purposes) = compensable; "leave word where you can be reached" = not compensable

Appears in
Federal Baseline / 29 CFR §785.17 — On-call time (verbatim)
Source (primary)
https://www.law.cornell.edu/cfr/text/29/785.17
Source (secondary)
https://www.dol.gov/agencies/whd/fact-sheets/22-flsa-hours-worked
Verified
May 25, 2026· 2+ independent sources
Notes

Article quotes the regulation verbatim. The two-pole rule is the bright line; the Skidmore totality test (§785.16 + case law) covers everything in between.

29 CFR §785.16 — periods when an employee is "completely relieved from duty" with time to use for personal purposes are NOT compensable hours

Appears in
Federal Baseline / 29 CFR §785.16 — Off duty (waiting time, engaged-to-wait distinction)
Source (primary)
https://www.law.cornell.edu/cfr/text/29/785.16
Verified
May 25, 2026single source
Notes

The "completely relieved from duty" phrasing is verbatim. The engaged-to-wait / waiting-to-be-engaged doctrine is the case-law construction of §785.16 — the regulation itself is brief; the doctrine comes from Skidmore + Armour (1944).

29 CFR §785.21 establishes that an employee on duty for less than 24 hours is working the entire on-duty period, even if permitted to sleep or engage in personal activities

Appears in
Federal Baseline / 29 CFR §785.21
Source (primary)
https://www.law.cornell.edu/cfr/text/29/785.21
Verified
May 25, 2026single source
Notes

The verbatim quote in the article matches the regulation's text. The telephone-operator example is the regulation's own illustration.

29 CFR §785.22 permits a sleep-time deduction for 24+ hour duty — up to 8 hours per shift — only when there's a written agreement, adequate sleeping facilities, and the employee usually enjoys an uninterrupted night's sleep; interruptions count as hours worked, and less than 5 hours of consecutive sleep means the entire scheduled sleep period is compensable

Appears in
Federal Baseline / 29 CFR §785.22 — 24 hours or more on duty (sleep-time deduction)
Source (primary)
https://www.law.cornell.edu/cfr/text/29/785.22
Source (secondary)
https://www.dol.gov/agencies/whd/fact-sheets/22-flsa-hours-worked
Verified
May 25, 2026· 2+ independent sources
Notes

All four conditions (written agreement, adequate facilities, uninterrupted sleep, interruption rules) are verbatim from §785.22(a) and §785.22(b). The 5-hour minimum-consecutive-sleep rule is the regulation's text, not an extrapolation.

FLSA §7(j) (29 USC §207(j)) permits hospitals and residential care establishments to compute overtime over a 14-day period instead of the standard 40-hour workweek

Appears in
Industry-Specific Patterns / Healthcare; Quick reference; The 5 Most Expensive On-Call Mistakes #5
Source (primary)
https://www.law.cornell.edu/uscode/text/29/207
Verified
May 25, 2026single source
Notes

§207(j) authorizes the 14-day alternative computation period for hospital and residential care establishments at the statutory level. The implementation specifics (8-hours-per-day threshold + 80-hours-per-14-days threshold) live in §§778.601-.603; the §207(j) statute itself authorizes the agreement.

29 CFR §778.601 (implementing FLSA §7(j)) requires the hospital 14-day alternative computation period to be triggered by a written or implied agreement between employer and employee; overtime is owed for hours over 8 in any workday AND for hours over 80 in the 14-day period

Appears in
Industry-Specific Patterns / Healthcare; Quick reference
Source (primary)
https://www.law.cornell.edu/cfr/text/29/778.601
Verified
May 25, 2026single source
Notes

§778.601 establishes the rule that hospital and residential care employers may, with written or implied agreement, substitute the 14-day "work period" for the standard 7-day workweek. The 8/80 thresholds are both applicable — overtime is owed whichever first triggers. Companion provisions at §778.602 (agreement requirements) and §778.603 (overtime computation) are referenced at framework level in the article body.

FLSA §7(k) (29 USC §207(k)), implemented at 29 CFR Part 553, allows police and fire on-call to be computed over a 7- to 28-day work period instead of the standard 7-day workweek

Appears in
Industry-Specific Patterns / Public safety; Quick reference
Source (primary)
https://www.law.cornell.edu/uscode/text/29/207
Source (secondary)
https://www.law.cornell.edu/cfr/text/29/part-553
Verified
May 25, 2026· 2+ independent sources
Notes

§207(k) establishes the public-safety exemption framework; Part 553 contains the implementation regulations including the 7-to-28-day work period options at §553.230 and the maximum hours standards at §553.201. Article correctly summarizes the doctrine at framework level.

29 CFR §778.115 governs the weighted-average regular-rate calculation when an employee works at two different hourly rates during the same workweek

Appears in
Connection to Overtime — the Regular Rate Trap (Failure mode 3)
Source (primary)
https://www.law.cornell.edu/cfr/text/29/778.115
Verified
May 25, 2026single source
Notes

Same regulation as in the verified travel-time-pay and overtime-rules-by-state articles' regular-rate-trap sections. The weighted-average default; §778.419 is the rarely-used alternative requiring advance agreement.

29 CFR §778.208 and §778.209 require non-discretionary bonuses (including on-call stipends paid as a matter of contract or past practice) to be included in the regular rate for overtime, apportioned across all compensable hours

Appears in
Connection to Overtime — the Regular Rate Trap (Failure mode 2); The 5 Most Expensive On-Call Mistakes #1
Source (primary)
https://www.law.cornell.edu/cfr/text/29/778.208
Source (secondary)
https://www.law.cornell.edu/cfr/text/29/778.209
Verified
May 25, 2026· 2+ independent sources
Notes

§778.208 establishes which bonuses are excluded from the regular rate (statutorily discretionary, gift bonuses, certain profit-sharing); §778.209 covers the method of inclusion for non-discretionary bonuses. An announced on-call stipend is non-discretionary because it's promised in advance.

FLSA §16(b) (29 USC §216(b)) provides for liquidated damages equal to the amount of unpaid wages, effectively doubling back-pay liability when overtime violations are found

Appears in
If You Discover You've Been Doing This Wrong / Consult counsel
Source (primary)
https://www.law.cornell.edu/uscode/text/29/216
Source (secondary)
https://www.dol.gov/agencies/whd/fact-sheets/77a-flsa-prohibiting-retaliation
Verified
May 25, 2026· 2+ independent sources
Notes

§216(b) doubling is statutorily mandatory unless the employer establishes a §260 good-faith defense. Same statute applies to this on-call analysis.

California IWC Wage Order No. 4 (Professional, Technical, Clerical, Mechanical, and Similar Occupations) was the wage order at issue in Mendiola v. CPS Security Solutions, and the "subject to control" hours-worked language appears across all IWC Wage Orders

Appears in
California — Broader Than FLSA / Mendiola v. CPS Security
Source (primary)
https://www.dir.ca.gov/iwc/wageorderindustries.htm
Source (secondary)
https://www.dir.ca.gov/dlse/Glossary.asp#hoursworked
Verified
May 25, 2026
Notes

Wage Order 4 covers professional, technical, clerical, mechanical, and similar occupations — including the security-guard work in Mendiola. The "subject to control" hours-worked phrasing is consistent across all 17 IWC Wage Orders. The article explains the doctrine without quoting the wage-order section in full.

New York Labor Law §663 + NYCRR Title 12 define "hours worked" to include time the employee is "required to be available for work at a place prescribed by the employer," broader than the federal Skidmore totality test

Appears in
State-by-state table (NY row)
Source (primary)
https://www.nysenate.gov/legislation/laws/LAB/663
Source (secondary)
https://dol.ny.gov/labor-standards-division-frequently-asked-questions
Verified
May 25, 2026· 2+ independent sources
Notes

Same source basis as in the verified off-the-clock-work-by-state and travel-time-pay articles' NY rows.

The Texas Workforce Commission publishes "C. Waiting or On-Call Time" guidance that tracks federal §785.16/§785.17 framework closely, with minimal state-law expansion

Appears in
State-by-state table (TX row)
Source (primary)
https://efte.twc.texas.gov/c_waiting_or_on_call_time.html
Verified
May 25, 2026
Notes

The TWC guidance tracks the federal framework. The article cites Texas as a federal-floor state using agency guidance, not as a state with a broader on-call statute.

Attribution / standards

3 claims

PagerDuty, Opsgenie, ServiceNow, EMR access logs, and security-system logs can show exact acknowledgment, response, or resolution times

Appears in
Recent Developments / On-call platform logs as evidence; Industry Patterns / IT support and DevOps; Recordkeeping section
Source (primary)
https://supreme.justia.com/cases/federal/us/328/680/
Verified
May 25, 2026single source
Notes

This is an operational recordkeeping claim, not a separate legal holding. The article uses it conservatively: logs may help prove what happened; they do not decide whether standby time is compensable. Mt. Clemens supplies the legal reason records matter when hours-worked records are incomplete.

Sources

37 unique sources cited across the report — click to audit any claim directly against its evidence.

  1. 1.https://www.law.cornell.edu/cfr/text/29/785.17
  2. 2.https://www.dol.gov/agencies/whd/fact-sheets/22-flsa-hours-worked
  3. 3.https://www.law.cornell.edu/cfr/text/29/785.16
  4. 4.https://www.law.cornell.edu/cfr/text/29/785.21
  5. 5.https://www.law.cornell.edu/cfr/text/29/785.22
  6. 6.https://www.law.cornell.edu/uscode/text/29/207
  7. 7.https://www.law.cornell.edu/cfr/text/29/778.601
  8. 8.https://www.law.cornell.edu/cfr/text/29/part-553
  9. 9.https://www.law.cornell.edu/cfr/text/29/778.115
  10. 10.https://www.law.cornell.edu/cfr/text/29/778.208
  11. 11.https://www.law.cornell.edu/cfr/text/29/778.209
  12. 12.https://www.law.cornell.edu/cfr/text/29/516.2
  13. 13.https://www.law.cornell.edu/uscode/text/29/216
  14. 14.https://www.dol.gov/agencies/whd/fact-sheets/77a-flsa-prohibiting-retaliation
  15. 15.https://www.dir.ca.gov/iwc/wageorderindustries.htm
  16. 16.https://www.dir.ca.gov/dlse/Glossary.asp#hoursworked
  17. 17.https://www.nysenate.gov/legislation/laws/LAB/663
  18. 18.https://dol.ny.gov/labor-standards-division-frequently-asked-questions
  19. 19.https://app.leg.wa.gov/wac/default.aspx?cite=296-126-002
  20. 20.https://www.lni.wa.gov/workers-rights/wages/
  21. 21.https://oregon.public.law/statutes/ors_653.010
  22. 22.https://www.oregon.gov/boli/employers/Pages/wage-and-hour-laws.aspx
  23. 23.https://malegislature.gov/Laws/GeneralLaws/PartI/TitleXXI/Chapter149/Section150
  24. 24.https://efte.twc.texas.gov/c_waiting_or_on_call_time.html
  25. 25.https://supreme.justia.com/cases/federal/us/323/134/
  26. 26.https://www.law.cornell.edu/supremecourt/text/323/134
  27. 27.https://supreme.justia.com/cases/federal/us/323/126/
  28. 28.https://law.resource.org/pub/us/case/reporter/F3/030/30.F3d.1174.92-16816.92-16772.html
  29. 29.https://openjurist.org/30/f3d/1174/berry
  30. 30.https://law.justia.com/cases/california/supreme-court/2015/s212704.html
  31. 31.https://www.littler.com/no-lullaby-employers-california-supreme-court-finds-sleep-periods-considered-hours-worked
  32. 32.https://scocal.stanford.edu/opinion/troester-v-starbucks-corporation-34577
  33. 33.https://law.justia.com/cases/california/supreme-court/2018/s234969.html
  34. 34.https://supreme.justia.com/cases/federal/us/328/680/
  35. 35.https://www.law.cornell.edu/supremecourt/text/328/680
  36. 36.https://supreme.justia.com/cases/federal/us/577/442/
  37. 37.https://www.law.cornell.edu/supct/cert/14-1146

Issues flagged

  1. CA IWC Wage Order 4 specific section text is summarized, not quoted in full. The article describes Wage Order 4 as covering "Professional, Technical, Clerical, Mechanical, and Similar Occupations" and explains the "subject to control" hours-worked rule at the doctrine level. The wage-order text supports this summary.

  2. Texas Workforce Commission on-call guidance is interpretive of FLSA, not a separate state statute. The TWC publishes operational guidance tracking federal §785.16/§785.17. The article treats Texas as a federal-floor state, not as a state with a broader on-call rule.

  3. Platform logs are evidence, not a legal rule. PagerDuty, Opsgenie, ServiceNow, EMR, and security-system records can show when work happened, but they do not decide the legal question by themselves. The article now states this as a practical recordkeeping point, not as a litigation trend requiring a separate case citation.

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