Phone time clock - Track your employee time remotely
Clockspot is perfect for businesses with employees who go out to remote job sites, such as cleaning services or home healthcare businesses. Our service is relied on by thousands of businesses large and small.
How it works in 4 easy steps
1. Call Clockspot at 866-721-1085
Employees can call our toll-free number from any cell phone or land line. They will be prompted to enter a user ID and password. Here is an audio sample of a typical clock in, including voice authentication:
Is this available in Canada?
Yes! We cover all of Canada and the U.S.
How does voice authentication work?
Voice authentication is an option you can enable in your settings. It requires the employee to say their name before clocking in or out. Once they clock in, you'll see an audio icon to the left of the clock in/out time on the timesheet when you log in as a manager. Click this icon at any time to listen to their voice recording.
2. Enter your user ID and password.
When you create an employee account, it is automatically assigned a user ID. To check an employee's user ID, log in as a manager and go to the Users tab. Hover over any employee name to see their user ID. You will also need to give employees a numeric password, so something like "1137" would work, but "bob1137" would not.
How do I assign a numeric password?
Employees use the same password for web clocking as phone clocking, so when you are creating your employee account you would just assign them a numeric password like "1337". You can always edit an employee's password by going to the Users tab, clicking on the user you want to edit, then scrolling towards the middle of the page where you see the section to "Update password".
Can we pick the user ID assigned to an employee?
Clockspot automatically assigns a user ID when an employee is created, so you will not be able to pick your own user ID. To check an employee's ID, go to the Users tab and hover over any employee name.
I forgot my password. Can I retrieve it?
Managers can always check or reset an employee's password by going to the Users tab, clicking on the user they want to edit, then scrolling towards the middle of the page where you see the section to "Update password". Click on "Show password" to see the current password.
3. Press 1 to clock in or out.
Once logged in, employees will have several menu choices, which you'll be able to enable or disable in your Settings. Here is an audio sample:
How do I leave employees a message?
Log in as a manager and go to Messages -> "Compose Message". Here you'll be able to leave a message for an employee just like email. When an employee checks messages on their phone, a computerized voice will read the message out to them.
How do I enter a job code?
You first have to enable job codes in your settings. Once enabled, go to Timesheet -> Job codes, and add a job code. Make sure to input something numeric as the job code, like "4314". Now once an employee is clocked in, they'll be able to press 8 to register the job code with their clock time.
What does input mileage do?
If you compensate employees for distance they've traveled, you can allow them to input a mileage amount. These amounts will then get totalled in your timesheet reports.
4. Check employee timesheets online.
You may now check your employee's times online. Go to your dedicated login URL and log in as a manager. You will see their clock time, and any voice authentication or voice reports they have recorded.
Nothing happens when I click the audio file. How do I listen to it?
This usually means you don't have an audio player installed on your browser. We recommend downloading Quicktime by Apple.
Now try it out yourself! We recommend that you try our demo account at https://demo.clockapp.com. Try clocking in as Bill Gates. To recap, call 866-721-1085, enter Bill's user ID "7#" and password "12345#", then press "1" to clock in. Now log in as the manager "Jason" to check Bill's time.